BET9App下载-BET8App下载天下现金

BET9App下载-BET8App下载天下现金

常见问题

Why Super?

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What is Super?

Super是一种订阅服务,为您的家庭提供护理和维修. We cover breakdowns and help manage the logistics for many of your home service needs. We also help you prevent problems with our in-depth maintenance schedule and the option to have Super do the routine stuff for you.

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Why choose Super?

Super致力于为您的家提供优质的服务品质. We partner with the best local servicers to deliver quick and effective home repair and maintenance at a predictable cost, 利用技术来解决买房的问题.

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为什么我需要超级订阅?

家庭故障的花费可能很高,而且超出预算. 有了超级订阅,你可以更容易地预算维修. A subscription brings you added value in that you receive all covered repairs for one price, 你还可以享受自动支付的便利.

About the Subscription

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涵盖了哪些设备和系统?

我们的保险BET8App下载天下现金包括您的:

  • Built-in Microwave
  • Clothes Washer & Dryer*
  • Dishwasher
  • Range, oven, and cooktop
  • Refrigerator / Freezer*
  • Garbage Disposal
  • Trash Compactor
  • Range Exhaust Fan

*不包括在Lite和SimpleBET8App下载天下现金

我们的安全,签名和LuxBET8App下载天下现金还包括您的:

  • Range Exhaust Fan
  • Trash Compactor
  • Garbage Disposal
  • Air Conditioning
  • Heat System
  • Ductwork
  • Water Heater
  • Electrical System
  • Plumbing System & Stoppages
  • Sprinkler & Timer System
  • Ceiling & Exhaust Fans
  • Central Vacuum System
  • Garage Door Opener
View plan details
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When can I request service?

We can coordinate a high quality service or repair through our Concierge as soon as you become a member. 如果你有一个覆盖项目的细目, your warranty coverage benefits begin fifteen days after you purchase your subscription. 只要BET9App下载的时间表, and Super will repair or replace your covered items per the terms of your subscription. The fifteen day wait period is waived for our Buyer's coverage for recent home purchases.

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我多久可以安排一次服务?

There is no cap to the number of service appointments you can schedule with Super. 我们是来帮你打理你的家的, 你是喜欢每年检查一次还是每月保养一次.

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你是否承保既存状况?

Yes, coverage for unknown pre-existing conditions is included with our Buyer’s coverage for recent home purchases. We offer the option to submit a home inspection report to confirm that a pre-existing condition was not previously detected. 还有,虽然我们不能覆盖 known pre-existing conditions, we are happy to arrange for a high quality servicer to complete those repairs at a reasonable price after you purchase your subscription.

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你们是否提供任何可选的保险,让我可以添加到我的BET8App下载天下现金中?

Yes, we offer optional coverage for items such as pool/spa, water softener, and a guest house. Check out our Plans page 欲了解更多有关可选保险项目的信息.

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二次器具或系统是否包括在保险范围内?

Our subscription plans include coverage for one unit per category for most items. 暖通空调系统/冷却系统(限5吨)和热水器除外. 如果您想定制一个包括额外保险的BET8App下载天下现金, 请致电(844)557-8737与我们的客户体验组BET9App下载.

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超级覆盖维护?

Every Super plan includes access to maintenance services such as HVAC tune ups and carpet cleaning. 每项服务的费用从75美元到149美元不等. Also, we post weekly maintenance tips to help you when it's time to clean those refrigerator coils and drain your hot water heater. You get to decide whether you want to handle it yourself or have us do it for you. 如果你想让我们处理它,只需向我们的团队提交一个请求. 一如既往,你可以使用任何服务奖励来帮助抵消成本.

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如果我卖掉我的房子,我的BET8App下载天下现金可以转移吗?

如果您的财产在保险期内变更所有权, 保险可以通过电话844-99-SUPER转移给新业主. 如果您是正在移动到新属性的当前订阅者, 必须为该物业购买新的订阅BET8App下载天下现金.

Service Visits

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如何提交维修申请?

您可以通过我们的网站安排预约或提交维修请求, mobile app, email, 或者你可以给我们打个电话844-99-SUPER.

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Do you offer 24/7 support?

Our customer experience team is on hand to answer all of your questions and coordinate service Monday through Friday from 9:00 AM to 9:00 PM Eastern, 星期六上午9时至晚上7时,星期日上午10时至晚上7时. To schedule a service during these hours, call 844-99-SUPER or log into your account at pistolstitched.com.

Of course, 故障并不总是在工作时间发生, 所以在这些时间之外的紧急情况下, 会员可致电+1(628)239-2866寻求即时帮助.

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我什么时候修理?

Repair services are available Monday through Friday during regular business hours, except holidays. 周末、假期和晚间服务可能需要额外的费用.

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你如何选择派到我家的职业选手?

We work with high quality providers and consistently track delivery metrics to send you the right help for the right job. Our customer experience team also monitors for appropriate licensing and insurance, 广泛地评论我们的服务的在线声誉, 并继续跟进以确保你始终满意.

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为什么我要选择一个超级专业而不是自己找一个服务提供商?

Our top priority is to connect our members with high quality servicers at an honest price. Super saves you the hassle of sifting through endless reviews and playing phone tag and works with you to meet your needs.

y booking through Super, you have access to discounts not normally available to individual homeowners thanks to our bulk buying power. 如果可能的话,我们也很乐意满足您的具体要求. For example, 如果你有一个最喜欢的服务, we are always open to partnering with new providers who come highly recommended by our subscribers. 请告诉我们如何为您提供最好的服务.

What if it can't be fixed?

如果你的覆盖设备或系统无法修复, Super将提供同类产品的替代品, 否则我们就给你开张支票. We also cover the costs associated with the removal and disposal of your old machine.

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How does the co-pay work?

为您涵盖的故障和维护服务, 在您的预约开始时,我们会在您的账户上加收一笔费用. 标准的服务费用是75美元. The co-pay amount is the same regardless of how much time a pro spends at your house and is only charged one time per incident (even if the repair or replacement takes more than one service visit).

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我可以申报的故障事故数量有限制吗?

您可以索赔的故障事故数量没有上限, 但是所有的索赔都受保险范围的限制.

按类别查看细分覆盖范围限制
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我可以提出的申索数目是否有限制?

你可以申请的索赔数量没有限制. However, the amount paid by Super for your combined covered claims is subject to an aggregate limit of $30,000,任何连续12个月. 如果达到了这个总量限制, costs associated with any claims that fall within the terms of coverage will not be covered. Additionally, some appliances and systems covered by Super are limited to either a per-occurrence or per-plan amount. 这些金额取决于你的BET8App下载天下现金类型.

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我如何知道保险范围是什么

No one should ever pay for a home warranty and then be surprised to find out what is covered and what isn’t. We believe in complete transparency -- so if you are into the nitty-gritty, please read our sample terms of coverage 看看我们不同的BET8App下载天下现金都包括了什么. 如果你更愿意向某人询问一个具体的项目, 您可以拨打844-99-SUPERBET9App下载的客户体验团队, 他们会回答你关于保险的任何问题.

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我可以在不BET9App下载Super的情况下修复物品吗?

超级将不包括修理或更换协调没有我们.

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Super的订阅与房屋保修有何不同?

Traditional warranties only cover breakdowns and provide minimal coverage and service. Super, on the other hand, isn’t just a home warranty - we are a subscription service designed to help you manage the entire lifespan of your home. Like a warranty, 当问题发生时,我们帮助您解决问题, but we also help you maintain your home to prevent problems from happening in the first place. We coordinate other home services to help you with everything from HVAC tune ups to carpet cleaning. We use mobile technology to monitor service quality and give you more transparency into the service process. Most importantly, we provide a higher level of service to our customers by working with a better network of service providers.

礼宾服务和服务奖励

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我可以通过Super's Concierge预订哪些服务?

At Super, 我们希望你能像租房者一样买房, so Super's Concierge can do most anything a building superintendent would do. While we can't plan your next home remodel, Concierge services include things like:

  • Handyman work
  • Electrical services
  • Gutter cleaning
  • Window cleaning

在线提交您的请求,或致电844-99-SUPER与我们BET9App下载, and a member of our customer experience team will help you with pricing and availability.

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服务奖励是如何运作的?

Service Rewards can be applied to any maintenance or Concierge service scheduled through Super. 它们不能用于共同支付.

You can earn Rewards each time a friend signs up for Super using your unique referral code, 我们定期举办促销活动,让你赚得更多.

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“服务奖励”是否可以翻身?

你的服务奖励是好的,只要你是一个付费超级用户.